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English for Medical Receptionists & Healthcare Admin B1–B2

The online English course for the front desk of a medical practice or clinic: patients, phone calls, appointments, records and difficult conversations, plus the 480 words and phrases admin teams use every day, with 1,024 auto-marked questions. Pay once, lifetime access.

What's inside

11 modules · 111 lessons · 48 quizzes · 1,024 questions, all marked automatically and explained.

  • Skills (24 chapters): greeting and registering patients, appointments, phone messages, urgent calls, prescriptions and test-result admin, interpreters and carers, fees and insurance, records requests, complaints, clinic letters and job interviews
  • Words (24 chapters): 480 words and phrases for the practice and the patient, services, symptoms and care, records, money and writing, and the team
  • Model conversations, emails and letters from one international healthcare team, with model answers for every writing task
  • Phrase bank, call-flow and message templates, a word list A–Z and both ebooks (EPUB)

Try the first 2 lessons free, then pay once for lifetime access.

A language-learning course: it does not give medical or legal advice. Independent self-study course by Kognixr; not an official certificate.

Choose a pricing plan

Lifetime access

€49

Course curriculum