11 modules · 111 lessons · 48 quizzes · 1,024 questions, all marked automatically and explained.
- Skills (24 chapters): greeting and registering patients, appointments, phone messages, urgent calls, prescriptions and test-result admin, interpreters and carers, fees and insurance, records requests, complaints, clinic letters and job interviews
- Words (24 chapters): 480 words and phrases for the practice and the patient, services, symptoms and care, records, money and writing, and the team
- Model conversations, emails and letters from one international healthcare team, with model answers for every writing task
- Phrase bank, call-flow and message templates, a word list A–Z and both ebooks (EPUB)
Try the first 2 lessons free, then pay once for lifetime access.
A language-learning course: it does not give medical or legal advice. Independent self-study course by Kognixr; not an official certificate.